Book a session

Important booking information...

• When booking, please select a preferred date and time, and Lily will contact you via email and phone call to confirm your appointment.

• Please note: If your preferred date and time is unavailable, Lily will contact you to find a new time that suits you both. 

• You will be emailed new client registration forms prior to the first session. Lily politely requests you return these forms as soon as possible. For couples counselling, all parties need to complete separate registration forms. If you are unable to return your forms prior to the first appointment for any reason, please contact Lily so your appointment can be rescheduled to a later date. 

• All first appointments are online appointments. In person appointments may be available from the second session onwards. In-person appointments may be offered in Airport West (3042) or Collingwood Victoria (3066). 

• Cancellation policies apply for cancellations within 24 hours. Please let Lily know if exceptional circumstances prevent you from accessing support on the day of your appointment.